Thank you for your interesting Trotter Company Company. Below you will find answers to many common questions about our services and experience. Feel free to contact us with any question you may have. We look forward to serving you.

Trotter's Composite Pier combines the foundation of the helical plate and the rigidity of the large diameter pipe shaft which is reinforced with concrete. As usual Trotter Company was the first company to provide these major advantages to their customers!

The basic theory of exterior waterproofing is very simple: the below grade walls are provided with a waterproof covering that will force water to soak down the wall to be absorbed by drains at the base of the wall. The main advantage of this approach is that when installed properly, with no water table problem, it can provide a completely dry basement. The biggest disadvantage to this approach is that when it wears out or fails, it can be very difficult, expensive, or even impossible to replace because of landscaping, and /or structures built over the back-fill area such as decks, porches, additions, paving, etc. Another major disadvantage of exterior waterproofing is that it cannot stop water from rising under the basement floor, as in the case of a high water table or perched water table. Fortunately, our Dry-Tec sub-floor system is installed without the exterior excavation necessary with exterior waterproofing. Our system is an affordable, permanent solution to one of the most frustrating and exhausting headaches a homeowner can endure. With our proven design, we confidently provide a full life of the structure warranty for all our Dry-Tec waterproofing systems.

In most cases, a basement of crawl space leaks simply because the exterior foundation drains installed by the builder are stopped up or they may have been omitted. The life of a waterproofing system (original or remedial) is largely determined by how rapidly mud and silt ca percolate into the foundation drains. Foundation drains can fill as quickly as during the first rains on anytime thereafter. How long this takes is determined by the knowledge, workmanship, and materials used by the waterproofing contractor. Basement/crawl space waterproofing is not a home owners "do-it-yourself" project! In fact, it's not even a project for a general contractor. You need a contractor specializing in this type of work! Below grade waterproofing is one of the most difficult and challenging projects in construction!

Most settlement problems in our area are due to poor soil conditions, either non-compacted fill dirt or unstable natural soils. The Trotter Company Composite Piers are driven through the soft, unstable soils to the bedrock or load bearing strata. This is like putting legs on a table; it transfers the weight from the unstable soil to the load bearing strata below.

Absolutely, because our Composite Piers are "Screwed" into the ground they work equally as well on slab foundations. Pushed piers are not recommended for slab peiring.

Foundation Waterproofing, Foundation Repair/Stabilization, and Storm Water Management has been a family tradition since 1929. Trotter Company has more than 20,000 satisfied customers in GA. Mike Trotter has been on the Board of Directors for the NAWSRC (National Association of Waterproofing and Structural Repair Contractors) since 1988, and has served as both President and Vice President several times. Trotter Company is also a member of the Atlanta Better Business Bureau, Atlanta Chamber of Commerce, National Association of Home Builders, and National Association of the Remodeling Industry. We are not a franchise or a dealer, we didn't learn our trade by watching a video and taking a couple of classes, and we don't change owners every two years.

We are pleased to provide you with a COMPLETE LIST of past customers from your neighborhood (past 3 years). This provides you with the opportunity to speak with a friend, neighbor, or acquaintance that has used Trotter Company and makes it easy for you to choose a contractor that won't disappoint you. Ask any contractor you may be considering to give you a complete list of past customers! How did they react? Did you see nightmare visions of jobs that did not turn our right cross their eyes? So be srue to check out any company you are considering with the Atlanta Better Business Bureau. Their phone number is 404-688-4910 and the Governor's Office of Consumer Affairs phone number is 404-656-3790 and get a minimum of 10 recent references from your zip code.

For your protection Trotter Company is covered by a $2,000,000 general liability policy with a $5,000,000 umbrella policy. We also carry workman?s compensation and vehicle insurance.

Our Dry-Tec System & Composite Piers are warranted for the full life of the structure and there is no service charge to transfer your warranty to a new owner (we file all contracts by address!). Less than 1% of our foundation repairs ever require service after they are installed. And if you ever need us we are on site in less than one hour for most service calls.

Not only do we warrant our foundation repairs for the life of the structure, we also guarantee our price! If a qualified contractor, meeting the conditions below, offers to perform the work specified for a lower price within thirty days, Trotter will match their price, plus deduct 5% of the difference discount!

1. Contractor must be licensed and have an established office (working out of a vehicle does not qualify).
2. Contractor must use full time, experienced employees who arrive in company vehicles (no "pick-up" or "day-laborers").
3. Contractor must produce proof of $1,000,000 General Liability minimum and $100,000 Workman's Compensation minimum.
4. Contactor must submit exact specifications as to scope of work, materials to be used, what is warranted, and for how long.